RULES

Please visit our website for all the FAQs and full RULES

Safety – of persons and of animals - is a shared responsibility with our guests. Please do everything you can to be respectful of our animals and of all Safari patrons, and be carefully guided by the following:

Safety – a Shared Responsibility. Please abide by all Safari warnings, instructions, signage, and staff instructions. This is for your own safety and the safety and welfare of the animals. If you have any questions, please do not hesitate to ask a Safari employee. If you see anything which you believe to be a safety hazard, please let us know. We appreciate your help!

Personal Security. We truly wish that we could guarantee everyone’s safety. While the Safari staff will do their best to act professionally and to keep watch over the Safari and our guests, we cannot control the behavior of other people. Therefore, please be vigilant and observant, keep your vehicle locked and keep valuables secured on your person or locked in your car. If you experience a crime or security incident, please let us know—we are here to help as best we can.

Our “Wild Animal Safari” Environment. The Safari is primarily a natural habitat, with various attractions featuring wild animals. The property is large, and persons visiting should be comfortable with long walks or with taking long, slow vehicle rides through the safari attractions. There are rugged paths and fields, tree roots and rocks, and surfaces that may be slippery with gravel, sand, and dirt. The ground may be wet or muddy, have ruts, or be uneven. While there are many “open and obvious” hazards, there are “hidden” hazards as well (e.g., trip hazards such as rocks, branches, ruts, and or divots hidden under grass). In addition, there are many man-made features, such as fences and animal enclosures, vehicles, and equipment. Please be aware of your surroundings at all times and act cautiously in all of your activities.

All guests must please remain on the walkways or in other public areas (e.g., the Gift Shop, bathrooms, etc.). No one should climb over, sit upon, or lean over and fence.

Wild Animals & Natural Dangers. Our wondrous, beautiful animals are indeed “WILD” animals. They are amazingly powerful creatures, and their behavior can be unpredictable. It is crucial that guests do not taunt, tease, antagonize, harass, hit, poke, spit at, throw things at, blow smoke at or display any flammable device (lighters, matches, etc.), or harm in any way, any animal on the property; such mistreatment of an animal can trigger the animal to retaliate against their tormentor and to lash out physically—to the serious danger of all persons in the vicinity. For the welfare of our animals and for the safety of all persons, anyone mistreating an animal will be immediately ejected without refund, and such person(s) may also face a lifetime ban from our Wild Animal Safari parks.  Persons caught abusing our animals, staff, or guests may be subject to criminal prosecution

Feeding Animals – Stay Safe! Guest must only feed animals in the designated areas using the Safari-provided food. Feeding any other animals is prohibited. Use extreme caution when feeding animals. When using pellet “feed” provided by the Safari, it is recommended you throw the feed onto the ground for the animal to eat; do not let Zebras, Camels, Ostrich, and Emus eat directly from the palm of your hand because the animal may mistakenly bite down on your hand. Obey all signage, Safari staff instructions, and use common sense to stay safe! Kindly make sure not to leave trash anywhere where an animal might chew on it or eat it.

Fire & Smoke Hazards. Smoking of any substance, and smoke-emitting devices of any kind, through any means, is strictly prohibited (including without limitation, cigarettes, e-cigarettes and “vaping,” pipes, cigars, hookahs, bongs, smoke “bombs,” lighting fires, matches, or lighters). Fire and smoke may panic animals, and in the worst-case scenarios, a lit fire at the Safari may cause extreme, imminent danger to guests, employees, and the animals. For the welfare of our animals, and for the safety of all persons, anyone creating smoke or fire (of any kind), or who is openly carrying a lighter, matches, or another fire-creating device, will be immediately ejected without refund, and such person(s) may also face a lifetime ban from our Safaris. The only place where smoking may be permitted is in a parking lot, provided there is signage which marks a designated “smoking” zone.

Avoid Creating Hazards. Please do not leave items around the property which may (i) be a trip hazard (e.g., toys, towels, shoes, etc. on a pathway); or (ii) which may be an attractive item for an animal to grab; or (iii) which may otherwise be harmful or harassing to an animal (e.g., boat horns, loud music, a box of donuts, a glass bottle, or ingestible plastic items—none of that is healthy for our beloved animals!). Kindly place all garbage and unwanted food items in the receptacles provided by the Safari, keep everything on your person tightly secured, and/or leave everything un-needed locked in your vehicle.

Slip, Trip, Fall Hazards. In addition to the inherent hazards of a natural environment, the man-made structures may pose hazards, particularly if there are spills of liquids, foods, or other substances in bathrooms or other common areas. People are also more prone to slip / trip / fall incidents when there are fascinating things – like wild animals! around them, which may distract you from paying attention to where you are stepping. Please proceed with caution and care throughout all areas of the Safari.

Avoid Entering Areas Not Intended for Guests. Many non-guest areas pose hazards, especially for children who may wander off. Guests must remain in public areas and are prohibited from entering any area which is clearly or reasonably not intended for guests, such as areas marked with signage such as “NO ACCESS,” “EMPLOYEES ONLY,” “KEEP, OUT,” or “DO NOT ENTER.” It should also be common sense not to enter (or allow minors to enter) any maintenance areas, tool sheds, electrical sheds, or any area which is fenced off. In addition, guests must only use the specified entrances and exits.

Dress for Safety & Your Own Enjoyment. We urge all guests to wear comfortable, stable footwear which provides full coverage for their feet. The more exposed or unstable your footwear, the more you are prone to injury. If you choose to wear unstable, loose, or ill-fitting shoes to the Safari (e.g., high heels, flip-flops, clogs, loose sandals, Crocs, or slip-on without a heel, etc.), realize that you are creating a hazard for yourself in a natural environment where the ground may be bumpy, slippery, uneven, and have all of the features of a natural landscape, thereby heightening the risk for ankle twists, scrapes/cuts to the feet, trips and falls, etc. We also recommend avoiding any clothing which has flowing or dangling components since these features may pose trip hazards, or they may be enticing to animals.

Parking. By their nature, parking lots are hazardous environments where drivers and pedestrians must pay attention and act cautiously—especially for those who are assisting others or who are in charge of minors, the elderly, disabled persons, etc. Please and exit slowly and with caution, realizing that children may be running about, that the elderly or disabled may not see your vehicle, etc. Safari shall not be responsible for the theft, break-ins, loss, collision, or property damage; please take all valuable items with you, and secure your vehicle (windows up, doors locked).

Driving. When driving within the Safari, including on any Wild Animal Safari trails, please exercise extreme caution to avoid hurting persons or animals.. Drive slowly and obey all signage and Safari staff instructions. Persons and animals always have the right of way over a car. In no event shall Safari be responsible for the collision, loss, or property damage, howsoever caused, in relation to your use of a vehicle on or around Safari property.

Children & Adults with Cognitive Issues – Your Responsibility. Please maintain close contact with all minors or others in your charge (such as adults with cognitive deficiencies) (collectively, “Vulnerable Persons”). In no event may children 13 or under, or adults with cognitive deficiencies, be left alone in the Safari without having competent adult supervision. In addition, we strongly recommend that all minors (i.e., under 18 years of age) have competent adult supervision. Please understand that we are a Wild Animal Safari and not a care facility; our Safari is not equipped to supervise and care for Vulnerable Persons. As such, while we will always strive to assist our guests to the extent feasible, the Safari does not assume any responsibility for Vulnerable Persons left alone at the Safari, nor does the Safari assume any responsibility for reckless or illegal conduct, physical harm (injuries, illness, or death, whatsoever the cause), for leaving the Safari grounds or for what happens after such Vulnerable Person leaves the Safari grounds, or for the unknown whereabouts of Vulnerable Persons.

Medical Issues – Plan Ahead for Your Special Needs. Please note that the Safari does not have medical facilities, and we are not able to handle anything more than minor issues (minor scrapes, bruises, cuts, etc.). If you have specific medical conditions which pose a danger to you, we highly recommend that you are accompanied by at least one or another person who is aware of your condition, who can assist you, and who can alert Safari staff if you require medical assistance.

Please note that the Safari does NOT have Epi-pens, Insulin, Medicines, Oxygen tanks, or other sophisticated medical equipment. In the event of a medical urgency or emergency, we will call 9-1-1 for assistance.

Safari Admission Rules

Admission tickets are valid for use on or before your scheduled visit date but will not be redeemable after that date. Guests can modify or reschedule their reservation at any time before their scheduled date by using the links in their booking confirmation.  Please note: Animal Encounters may be subject to different rescheduling and/or cancellation policies. Tickets not used on the selected date, or not rescheduled in advance, will be forfeited without refund.  Season Passes are non-transferable (and may be subject to cancellation if a Season Pass is given to another person for use).

Prices. Prices are subject to change; buy quickly, so you get the best price before prices go up!

Keep Receipt. Please keep your receipt on your person while visiting the Safari. On occasion, Safari staff may ask you to present your ticket purchase receipt in order to verify your purchase.

Dates & Hours Subject to Change without Notice. Safari reserves the right to change Safari hours and dates of operation, without notice, at any time. The most common cause for such a change would be due to weather or an operational issue. We encourage you to call the Safari to verify dates and hours of opening before you travel to visit the Safari.

Capacity. Safari may also be forced to deny or delay entrance if the Safari is overcapacity.